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Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service. Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.

Basically the terms ITES stands for Information Technology Enabled Services that is basically a multi-faceted service opportunity. In the modern business world, the term is gaining phenomenal success as it provides great opportunities for them to expand their business proceedings. Usually, the process of ITES involves a third-party service providers that get into a contract to serve operational and functioning responsibilities to their clients. It includes Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO).

Contract under BPO services are if two types, namely-Offshore Outsourcing and Nearshore Outsourcing. When the contract is signed for services outside the company’s own country, it is termed as Offshore Outsourcing. Whereas the contract is signed to a company’s nearby or neighboring country, then it is termed as Nearshore Outsourcing. Due to its customer-friendly utility services, the success of ITES is absolutely phenomenal. It brings a hassle-free operational benefits to the companies that outsource the task to the success ITES giants that are making a sizeable contribution in their growth.

The services under ITES are increasing as never before as most of the leading companies are including more and more services in their list. Obviously, the benefits are likely to go in favor of the companies that are eager to enhance their business without involving their own workforce in it directly. Following are some of the most commonly-preferred services available under BPO and KPO Services:

•    Travel & Hospitality
•    Banking & Financial
•    Surveys
•    Healthcare
•    Communications
•    Insurance
•    Telecoms

Elagoon has been a trusted ITES partner for some of the leading companies/ brands from all around the globe, with leading ones in the USA, UK, Canada, Australia, and New Zealand. We have the most efficient professionals who have proved their strong hold on the ever-widening business possibilities. Be a part of Elagoon ITES today, and feel the differences right away!